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Roles and permissions

Access in Leaders is controlled by roles and the permissions those roles grant. The main nav only shows areas you can open; opening a restricted URL shows Forbidden.

What unlocks each main area​

AreaYou need at least
EventsPermission to view events
PeoplePermission to view members
Check-inPermission to view check-in or scan tickets

Finer actions (create events, invite members, export guests, scan vs only view check-in, and so on) require additional permissions assigned through roles.

Organization vs branch roles​

  • Organization-wide roles apply across the whole org
  • Branch roles apply for specific branches

Someone can hold both. When you invite a member, assign at least one organization role or branch assignment so they can work after they accept.

Membership status​

StatusMeaning
ActiveFull member of this organization
InvitedInvite sent; becomes Active when they sign in and open Leaders
SuspendedAccess blocked until someone reactivates them
RemovedMembership closed; can be reactivated later

Owner​

Organizations have an Owner-level role with full control. Use it carefully—Owners can manage settings, people, and events for the org.

Owner and Organization Admin can also create, list, and revoke organization API keys from My organization. Other roles cannot.

tip

If you cannot see Events, People, or Check-in, ask an Owner or admin to review your roles for the active organization.