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Run check-in

Open Check-in in the Leaders console when guests arrive.

Select an event​

  1. Choose the event you are checking in (or use Change event / Change later).
  2. If you see No branch events, switch organization or confirm events exist for branches you can access.

The console shows Checking in with the event title when ready.

Scan a QR ticket​

  1. When status shows Ready to scan, point the camera at the guest’s QR ticket.
  2. Wait while it shows Processing ticket….
  3. Confirm the result:
    • Checked in — tap OK
    • Already checked in — tap OK

The guest modal shows name, email, registered time, and Registered / Waitlist badge. Select OK to continue.

Search a guest​

  1. Select Search Guest.
  2. Search by name, email, or phone.
  3. Check them in from the results when you have scan permission.

Walk-up registration​

  1. Select New Registration.
  2. Enter Full name, Email, optional Phone, Date of birth, and any event questions.
  3. Select Register & check in, or Cancel.

Permissions​

  • View check-in lets you open the console and review status
  • Scan (and related manage permissions) lets you check guests in and register walk-ups

If you only see limited actions, ask an admin to grant check-in scan access. See Roles and permissions.